Cookie Policy

COOKIE POLICY

Effective Date: [18/01/2019]
Last Updated: [01/01/2026]

This Cookie Policy explains how Neprocare Diagnostics (“Neprocare”, “We”, “Us”, “Our”) uses cookies and similar tracking technologies on our website and patient portal.

By continuing to use our website, you consent to the use of cookies as described in this Policy.


1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, mobile) when you visit a website. They help websites function efficiently and improve user experience.

Cookies do not typically contain personally identifiable information, but they may be linked to personal data we hold about you.


2. Types of Cookies We Use

A. Essential Cookies (Strictly Necessary)

These cookies are required for core website functionality, including:

  • Secure login and authentication
  • Booking system operation
  • Session management
  • Payment processing

Without these cookies, the website may not function properly.


B. Performance & Analytics Cookies

These cookies help us understand how visitors interact with our website.

  • Track page visits
  • Monitor traffic sources
  • Identify errors
  • Improve user experience

Example: Google Analytics or similar tools.


C. Functional Cookies

These cookies remember your preferences such as:

  • Language settings
  • Saved login details
  • Location preferences

They enhance personalization but are not strictly necessary.


D. Marketing & Advertising Cookies (If Applicable)

These cookies may be used to:

  • Deliver relevant advertisements
  • Measure ad performance
  • Retarget visitors

We do not sell personal health information for marketing purposes.


3. Third-Party Cookies

Some cookies may be placed by trusted third parties such as:

  • Payment gateway providers
  • Analytics providers
  • Cloud hosting services

These third parties have their own privacy policies governing their use of cookies.


4. How You Can Control Cookies

You can manage or disable cookies through:

  • Browser settings
  • “Clear browsing data” options
  • Third-party opt-out tools

Please note that disabling essential cookies may affect website functionality.


5. Data Protection

Any personal data collected through cookies is handled in accordance with our Privacy Policy and protected through appropriate technical and organizational safeguards.


6. Updates to This Policy

We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated effective date.


7. Contact Information

If you have questions about this Cookie Policy:

Neprocare Diagnostics
📧 Email: support@neprocare.com
📞 Phone: [9160590555]
📍 Address: [Insert Address]